During your transaction and dealings with, you may be requested to furnish your Personal Data from time to time. and our third party service providers may share the Personal Data with each other and use it following this Privacy Policy.

We may collect a variety of your Personal Data, which may include your:-

  • Name, company name and job title
  • National registration identity card number or passport number
  • Gender
  • Race and religious
  • Postal address and demographic information
  • Telephone number
  • Email address
  • Information relevant to customer surveys and/or offers
  • Information necessary to provide you with services offered by AWE
  • Purchase history
  • Website surfing preference and history including cookies

The list of personal data stated above is not exhaustive and may include other personal data depending on the nature of dealings or transaction.


We use the information that we collect to improve the content of our Website or mobile app by incorporating information that is relevant to our customers, to notify customers about updates to our Website or mobile app, to contact customers for marketing and sales purposes that are related specifically to their needs and interests and to communicate with our partners and franchisees. This information is not shared with other organizations for any reason, commercial or business, without your prior explicit consent.

By assessing this Website or mobile app and/or clicking the corresponding box, you expressly, freely and unequivocally accept that your details will be treated/used by AWE for the following purposes:

  • Internal record keeping
  • Managing and enhancing customer data
  • To improve our products and services
  • Periodically send promotional emails about new products, special offers or other information
  • To contact you for market research purposes and customer survey
  • To customise the website according to your interests
  • Security and fraud prevention
  • Statistical analysis
  • Ensuring compliance with and to make disclosure under any applicable law, regulation, direction, court order, by laws, guidelines and/or codes applicable to us
  • Any other purposes related to our business

We verify the mobile number provided by you by sending verification SMS (OTP). Mobile number providedå by you is also used to send related notifications and offers occasionally.

It is necessary but non-obligatory that you supply us with the required personal data.

PROTECTION OF PERSONAL DATA takes the necessary precautions, both administrative and technical to safeguard your personal data against loss, theft, misuse and unauthorized access, disclosure, usage, alternation or destruction.


We may share your personal data with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  • Permitted or required by law
  • Trying to protect against or prevent actual or potential fraud or unauthorized transactions
  • Investigating fraud which has already taken place

We may also disclose your personal data for all such other purposes that are related to the Purposes for which we originally collected your personal data.

The personal data provided to us will be kept confidential except to disclose your Personal Data to the following classes of parties:

  • Any persons, government agencies, statutory authorities and/or industry regulators whom we are compelled or required to do so pursuant to any law
  • Any associated, related, holdings and/or subsidiaries companies of AWE Hardware Sdn BHd, including those incorporated in the future
  • Our business partners and affiliates
  • Our auditors, consultants, lawyers, agents, accountants and/or advisors
  • Our third party service providers, third party management companies, sub-contractors or other parties as may be deemed necessary by us to facilitate your dealings with us


You are responsible for ensuring that the personal data you provide us is accurate, complete, and not misleading and that such personal data is kept up to date. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavours to do so.