Thank you for shopping at AWE Hardware ( We strive to provide you with the best shopping experience, including prompt and reliable shipping services.

Shipping Methods:

We offer several shipping options to cater to your needs:

  • Standard Shipping: Delivered within [7] business days.
  • In-Store Pickup: Available at select locations. You will be notified via email when your order is ready for pickup

Shipping Rates:

Shipping rates may vary depending on the shipping method selected, the weight and dimensions of the package, and the delivery location. You can view the shipping charges at checkout before completing your purchase.

Shipping Restrictions:

Please note the following shipping restrictions:

  • We currently only ship within Malaysia.
  • Certain items may be subject to shipping restrictions due to size, weight, or other factors.

Order Processing Time:

Orders are typically processed and shipped within 3 business days after payment confirmation. Please note that order processing times may vary during peak seasons or promotional periods.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or the courier's website.

Delivery Issues:

If you encounter any issues with your delivery, such as delays or damage during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Address Accuracy:

Please ensure that your shipping address is accurate and complete to prevent delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

International Shipping:

At this time, we do not offer international shipping. We only ship within Malaysia.

Contact Us:

If you have any questions or concerns about our shipping policy, please contact us at:

Email: [email protected]

Phone: +603 3362 1333